1. Products & Availability
- All products listed or discussed are subject to availability.
- We make every effort to ensure product details and pricing are accurate, but errors may occur.
- In case of an out-of-stock item, we will inform you and suggest alternatives or process a refund.
2. Pricing
- All prices are listed in Pakistani Rupees (PKR).
- Prices may change without prior notice due to market fluctuations.
- Quoted prices do not include shipping charges, unless explicitly stated.
3. Order Process
- Orders can be placed via phone, WhatsApp, or email.
- Each order must be confirmed with a full name, delivery address, and contact number.
- We reserve the right to cancel any suspicious or unverifiable orders.
4. Payment Terms
We accept the following payment methods:
- Cash on Delivery (COD) for most areas
- Advance payment via Bank Transfer, EasyPaisa, or JazzCash
- Full payment details are shared upon order confirmation
5. Delivery Policy
- We deliver across Pakistan via trusted courier partners.
- Delivery timelines, charges, and tracking details are shared at the time of order.
- Refer to our Shipping Policy for more details.
6. Return & Refund Policy
- Returns are accepted within 3 days of delivery for defective, damaged, or incorrect items.
- Items must be unused and in original packaging.
- Refunds are issued via bank transfer, JazzCash, or EasyPaisa.
- For full details, refer to our Refund Policy.
7. Warranty
- Some items come with a limited manufacturer’s warranty.
- Warranty details vary depending on product type and brand. Please ask before purchase.
- Warranty does not cover misuse, installation damage, or wear and tear.
8. Limitation of Liability
- ALI SHAN TRADERS is not liable for:
- Improper installation or use of products
- Losses caused by delays in delivery beyond our control
- Any indirect or incidental damages resulting from product failure
- Improper installation or use of products
9. Privacy
- We collect personal information to process and deliver orders.
- Your information is kept secure and not shared without consent.
- Read our Privacy Policy for more.
10. Changes to Terms
- We may update these terms at any time without prior notice.
- Continued use of our services means you accept the updated terms.
Contact Information
If you have any questions about these Terms & Conditions, please contact us:
📍 Somian Bholo, PO Basirpur, Tehsil Depalpur, District Okara
📞 0347-7500719
📧 alishantraderspvtltd@gmail.com